Currently I have a blue bin with no caddy. I have repeatedly requested a new one for nearly a year with no result. Surely it can't be expecting too much to get a new caddy within a week or two. The original caddy was damaged but useable but it disappeared following a collection.
Furthermore I have a garden waste bin which has no lid and consequently fills with water every time it rains. Again I requested a new bin immediately the lid disappeared (again on collection day) but no result so far.
It seems to me that some of the money being spent on expensive committees, travel expenses, hotels etc. could be better spent on improving the current service.